LittleGiant WarrantyCommand
Turn Waranty Woes Into Wins!
WarrantyCommand rescues your business from the hassle of claims, automating the forgotten work to save time and keep customers happy.
WarrantyCommand
Features
Automate Your Claims
WarrantyCommand handles warranty verification, troubleshooting, and scheduling, slashing manual work by up to 30% and freeing up your team to handle the tougher issues that require their expertise.
Smart Troubleshooting
Let WarrantyCommand guide customers through diagnostic steps via phone or app–with a callback to see if the issue is resolved–reducing unnecessary technician visits and saving $100–$200 per trip.
Image Capture Insights
Customers can upload photos or videos of the issue with WarrantyCommand, enabling precise assessment of the issue and allowing you to dispatch the right technician to solve the problem.
Centralized Insights
Track all your claims from phone, email, and text across builders and customers, ensuring seamless scheduling and follow-up for all warranty appointments.
Upsell Extended Service Plans
Identify out-of–or “soon” to be out-of-warranty customers andcraft targeted campaigns for extended service plans and capture additional revenue.
24/7 Availability for all Warranties
Warranty Command operates around the clock to handle after-hours emergencies, capture claims, and book appointments, boosting revenue by catching 20–30% of off-hour calls.
Let WarrantyCommand lift the warranty workload off your team’s plate!
Hear What Customers Have to Say About WarrantyCommand
“WarrantyCommand cut our claims processing time in half and saved us a ton of hours just in the first few months of implementing it by handling the first line of defense for us and tackling claims and booking jobs on nights and weekends.”
Eric
SpringHill HVAC Solutions
Powered by the LittleGiant Knowledgebase
Our KnowledgeBase learns about your business to ensure that everything that makes your business unique and helps you stand out from the crowd gets captured and communicated to your customers.
Your hours and service areas, your pricing, your product information–it’s yours to customize and turns Voice AI into your smartest employee–who’s always on the job.
Ready to save time and boost customer satisfaction? Let WarrantyCommand transform your teams and your business within minutes of turning it on!
Resources
USING AI TO HELP GROW YOUR HOME SERVICE BUSINESS
EMBRACE AI TECH FOR YOUR HOME SERVICE BUSINESS
USING AI TO HELP GROW YOUR HOME SERVICE BUSINESS
EMBRACE AI TECH FOR YOUR HOME SERVICE BUSINESS
Warranty
Command FAQs
Does Warranty Command work with my FMS?
We work with all the major field service management systems–ServiceTitan, Jobber, HousecallPro–you name it, we pull data from these systems and power WarrantyCommand with the relevant information to service the builder or homeowner on the spot.
How does the Warranty voice agent work?
The voice agent guides customers through your customized troubleshooting steps, verifies warranty status, and schedules service calls, with the option to escalate to a human if needed. It can also call the customer back after giving them time to troubleshoot, see if the issue was resolved, and if not, schedule the technician on the spot.
How does image capture improve service?
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Customers can upload photos or videos of issues, allowing your team to assess problems accurately and dispatch the right technician, saving time and costs.
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Can Does WarrantyCommand help sell extended service plans?this really save me time and money?
Yes, it identifies out-of-warranty customers and creeates targeted campaigns for selling extended service plans.
How much staff time can WarrantyCommand save?
By automating claims and scheduling, WarrantyCommand can save hundreds of hours annually, potentially replacing 1–2 full-time staff or reducing overtime costs.